Yes. Every shipment includes base coverage up to $500. Additional coverage up to $100,000 per shipment is available at checkout. Enterprise plans include unlimited insurance.

We deliver to over 190 countries and territories through a network of 450+ partner hubs. Service levels and transit times vary by destination lane. You can check specific country coverage and estimated delivery times on our Pricing page or by requesting a quote for your origin–destination pair.

For express parcel service, the maximum weight per package is 70 kg with maximum dimensions of 120 cm on the longest side. For freight shipments, we handle FCL containers up to 30 tonnes and LCL consolidated cargo of any practical size. Oversized or project cargo can be arranged through our specialty freight desk — contact us for a tailored quote.

Enter your tracking number (e.g., VEX884201937) in the search bar at the top of any page or on the Track Shipment page. You will see the current status, last known location, route history, and estimated delivery time. You can also track by reference number, order number, or invoice number. For bulk tracking, use our dashboard or REST API.